Technology Group

News & Events

TECHNOLOGY GROUP 5 YEAR STRATEGIC PLAN
The Technology Group is seeking a faculty wide consultation on our strategic 5 year plan. You can download a copy of the 5 year plan from the Planning page.

We will be hosting two informaiton and feedback sessions on Aprl 19th and 20th at 10:00 am in room 5-13. Cookies and Coffee provided. Additional feedback is welcome. If you are not able to attend the feedback sessions you can send us an email by clicking here....

248-HELP (4357)
Experiencing issues? Don't have an Internet Connection? Need some assistance from the Technology Group? Our Helpdesk is now manned from 7:30 am to 5:00 pm, Monday through Friday. One of our technicians will be available to answer your calls during this time frame. The Technology Group has a telephone number that provides an alternative to the web-based helpdesk system. Read the KB article below for instructions - or just give it a try.

248-HELP instructions

UCOURSEMERGE ( http://ucoursemerge.ca )
Are you teaching a course this term that contains multiple sections? Would you like to merge all of your course sections into a single course on uLearn? Instructors and department administrators can now use a new tool called uCourseMerge to merge and unmerge courses. Please note – course merge and unmerge requests require 24 hours to complete.

COMPUTING LABS NOW ACCESSIBLE 24X7X365
Campus Security, AICT Labs, Risk Management and the Technology Group have worked together over the course of several years – to establish 24 X 7 access to computing lab facilities. Effective September 7th, 2010 all undergraduate and graduate students will be provided 24 X 7 access to specific sections of the School of Business building and their respective computing labs.

Our Mission

The mission of the Technology Group is to serve the operational needs of research, education and administration within the University of Alberta, School of Business. Through the use and application of technology the Technology Group will invent, innovate and implement solutions that improve productivity and enable our stakeholders to achieve desired goals and outcomes.

Our Vision

Our vision is to deliver excellence in customer service, focussed on personal productivity while providing the best available tools and technologies to ensure the success of our stakeholders.